Support

Detailed advice and information can be found in our FAQ.


In case of any problems please contact our support: support@realitymaps.de or phone the support hotline: 0331 - 2015256  (German landline).

To locate the problem we need the following system information:

1. Processor type + clock frequency
2. Main memory (RAM)
3. Graphics card, graphics card memory size, graphics card driver date
4. Operating system
5. LAN/WLAN adapter
6. Harddisks + free memory